Important Phone Numbers

Wednesday, June 7th 2023

Introduction

Ensuring the safety and well-being of residents and visitors is of utmost importance in Singapore. As a responsible traveller, it's essential to familiarise yourself with the country's emergency phone numbers. In Singapore, the primary emergency number is 999. This well-established hotline connects you to the police, ambulance services, or fire brigade in times of urgent need.

Being aware of these numbers and keeping them readily accessible ensures that you can quickly seek help and support if the need arises.

Emergency Phone Numbers

ResourcePhone NumberPurpose
Police Emergencies999For immediate assistance.
Ambulance (EMS) and Fire Service999For immediate assistance.
Police Emergencies via SMS71 999For immediate police assistance if it is not safe to talk. Additional information at SPF.
Ambulance and Fire Service via SMS70 995This service is specially catered for people who are deaf, hard-of-hearing and speech impairment. Additional information at SCDF.
Police Hotline+65 1800 255 0000 To provide crime-related information (tip-offs) to police.
Non-Emergency Ambulance Service+65 1777
Traffic Police+65 6547 0000 For example, roadside accident.
Roadside Assistance+65 6748 9911Operated by Automobile Association of Singapore.
Drugs & Poison Information Centre (non-emergency)+65 6423 9119
Weather Hotline (24-Hour Automated Service)+65 6542 7788Operated by Meteorological Service Singapore.
Electricity Service Centre (24-Hour Hotline)1800 778 8888Electricity Supply Interruption.
Gas Emergency Hotline (24-Hour Hotline)1800 752 1800Gas Supply Interruption, Leakage & Pressure Issues.
Public Utilities Board (24-Hour Hotline)1800 225 5782Water Supply Interruption, Quality & Pressure Issues.
Floods or Drain Obstructions (24-Hour Hotline)1800 284 6600Operated by PUB.

As of writing, the following details are correct. However, for the most accurate information related to emergency numbers, please visit the www.gov.sg Portal or the Singapore Police Force website.

Dialling 112 for Emergency Assistance

In Singapore, the primary emergency number is 999, however reports exist that the emergency number 112, which is part of the GSM standard is also available. It is a feature that all GSM-compatible mobile or cellular handsets can dial, even when they are locked or do not have a SIM card inserted. It's important to note that dialling 112 from a regular landline phone will not work, so it's advisable to use a mobile phone for 112 emergency calls.

Decommissioning of 70 999 SMS service

Before the introduction of the 70 995 and 71 999 SMS services, the previous number used was 70 999. This service required pre-registration and was exclusively intended for members of the deaf, hard-of-hearing, and speech-impaired community[1]. However, as of October 2020, this number has been decommissioned and should no longer be used[2].

Changi Airport

At Changi Airport, Smarte Carte manages baggage storage for travellers, and operate left baggage counters across the each terminal, both in public and transit areas, and at Jewel.

ResourcePhone NumberLocation
Left Baggage Counter - Jewel+65 6214 0628Level 1, Unit 01-302 (Next to Early Check-in)
Left Baggage Counter - T1+65 6214 0318Departure Transit Lounge Level 2, Transit Area
Left Baggage Counter - T2+65 6214 1683Arrival Hall North, Level 1, Public Area
Left Baggage Counter - T2+65 6214 0448 Departure Transit Lounge, Level 2, Transit Area
Left Baggage Counter - T3+65 6242 8936Public, Level 1 (near the Train to City)
Left Baggage Counter - T3+65 6214 0692Transit, Level 2, Departure Transit Hall (behind Maison De Chronus)
Left Baggage Counter - T4+65 6581 9029Level 1, Public Area
Left Baggage Counter - T4+65 6581 9073Level 2M, Transit Area